Call Cost Manager
Call Cost Manager monitors calls made on a shift*eight™ telephone system. It provides comprehensive “drill down” reports to monitor employee productivity, measure traffic and trunk usage, detect abuse and, most importantly, reduce your telecommunication expenses.
Call Cost Manager is a web-based application and therefore accessible from anywhere via the Internet. It provides summary reports which you can simply drill down to the details when you need to. Reports can be scheduled to be automatically sent to you or your staff at a time of your choosing.
Call Cost Manager can be self-administered; you can use the tool as needed, resulting in a saving on third-party support costs.
Manage and reduce your telephone costs with these reports
Summary and detailed call cost reports